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SHIPPING

We currently ship pan-India. Shipping will take anywhere between 3-7 working days, depending on your delivery address.

We offer free shipping on all orders worth above ₹1799. Orders under Rs.1,799 will have a delivery charge.

Maharashtra- ₹80

Outside Maharashtra- ₹100

Incase you're looking for express delivery, get in touch with us and we'll have it done!

EXCHANGE & RETURNS

We do not have a refund policy currently. However, we do size exchanges. 

If the purchased item is the wrong size and fit, you can get in touch with us within 3 days of receiving the package. 

Please follow the steps for exchange:

  • Email us at info@basicallybasic.in and mention “Exchange” and your order number in the subject line.
  •  Our team will review the details within 24 hours and revert with an email confirming the exchange. 
  • Courier services for exchange will be charged to the customer. The required details will be sent over email and a pick-up will be initiated.
  • Once we receive the package in our warehouse, our team will do a quality check and dispatch the new item.
  • Please ensure that the product is unused and has its original tags on. It must be packed in its original packaging for return.

Damage & Issues

Incase you've received a damagedproduct/ wrong product-

Please write to us at info@basicallybasic.in attaching pictures of the faulty product/wrong product. Kindly mention “Damaged Product/Wrong product” with your order number in the subject line within 24 hours of receiving it so we can evaluate the issue and make a replacement for the same.  

Please note-

Any items marked under sale are not applicable for exchange.

Nipple pasties are non-returnable and non-exchangeable.

Shipping costs are non-refundable.

Basically, Basic reserves the right to refuse exchanges that do not meet our  requirements. 

Still have questions? 

Email us at info@basicallybasic.in or drop us a dm on instagram @basicallybasic.in!

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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